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On 5^th February, our customer from the United States inquired about our updated centrifuge, checking whether it is capable to holding stainless steel jars and related questions. Although it was in Chinese Spring Festival holidays, we still confirmed the questions one by one to customers, and checked the possibility on our centrifuge, as usually we used the standard swing rotor with the matched buckets, for example, swing rotor 4x500mL, with four 500mL buckets.

Offered the service of OEM label and logo

After we settled down the problems, we gave our client the lead time and delivery plan, and followed up the next processes.

It also took a while to final decision of the order, as customers needed time to check all the details with us. We started the production on receipt of payment copy, meanwhile offered the service of OEM label and logo.

Upgrade to a more user-friendly touch screen

Based on our principle that, we always give our customer the best experience and better service, we updated the screen to be touchscreen which is very welcomed by client. The touch screen mode is more user-friendly and easier to use than the button mode. We are sure it will work well in our customers’ lab.

Tip: Be sure to check the goods you receive

This centrifuge is about to be shipped to the United States. 

We would like to take this opportunity to remind everyone to do a good job of inspection to ensure the integrity of the goods.

Before signing for the instrument, you should carefully check whether the instrument packaging is intact. If there is any damage, please take photos on the spot and keep them, and ask the logistics company to sign. Contact us in time and we will make a satisfactory solution in a timely manner according to the corresponding situation.

Open the package, carefully remove the centrifuge, and place it on a solid horizontal countertop.

Connect the power to the machine according to the power of the machine, turn on the switch, the control panel will light up, and touch the startup interface lightly to make the screen display enter the main operation interface.

Press the open button, clean the packaging foam and other foreign matter in the centrifuge chamber, and check whether the rotor is strong.

Check the packing list: Check whether the host, accessories, tools, and files are complete and correct.

After completing the above work, carry out debugging of the centrifuge.

Debugging steps

Follow the operating steps of each model. Before starting the machine, first check whether the rotor is loose, whether the centrifuge is leveled, and whether it is in firm contact with the horizontal surface. If there is no abnormality, run it with no load. Set the maximum speed to 1000r/min. Start the machine and run it to After 1000r/min, set the maximum speed to 2000r/min. When the speed reaches 2000r/min, increase the speed by 1000r/min until the maximum speed allowed by the rotor of this machine.

Configure the maximum load. If you are using a swing rotor, you should press the cup with your hand to see if there is a cup jam phenomenon. If there is no abnormality, start running. The maximum speed is set to 1000r/min. After starting up, run to 1000r/min. , and then set the maximum speed to 2000r/min. When the speed reaches 2000r/min, increase it by 1000r/min until the maximum speed allowed by the rotor of this machine. If there are no exceptions, the debugging is successful.

Laboratory centrifuges are one of the indispensable instruments in major laboratories and will continue to play an important role in the future. Welso will also continue to innovate in technology and expand applications to provide higher-quality instruments and services to customers around the world.